Data Handling Policy

Our commitment

Research documents and datasets are often sensitive and unpublished. We handle them with the same care we would expect for our own work.

Before you upload

• Remove or code direct patient identifiers (names, hospital numbers, phone numbers, addresses).
• Share only the files needed for the requested service.
• Accepted formats: PDF, DOC/DOCX, XLS/XLSX, CSV and PPTX, up to 10 MB each.

Storage and access

• Files are stored in private cloud storage. They are not publicly accessible.
• Only authorised administrators and the consultants assigned to your project can open them, using time-limited links.
• Data is transmitted over encrypted (HTTPS) connections.

Use

We use your material only to provide the agreed services. We do not reuse, publish or share your data or findings.

Retention and deletion

Files are retained for [period] after project completion so we can answer follow-up questions, then deleted. You can request earlier deletion at any time.

Confidentiality agreements

We can sign a non-disclosure agreement on request.

Last updated: [date]